logistik hanau service

Competent service – or what will really count in the end

If you know andres logistics only from e-mails or telephone calls, you will already know that strong service is a top priority. We will usually reply to customer requests within minutes and this is surely part of the quality standard. A profile includes the customer history so that the repeat order incl. collection location or point of delivery has already been entered in the order as a „default‘. Paperwork is reduced to the absolute minimum.

Should you also stop by in Hanau Nord / Donaustraße will see – by request on the cell phone – a fully video-monitored and thus safe courtyard as well as storage areas (1000 sqm covered + eight 40 foot containers). This is where, if needed, the entire handling will be carried out by forklift or even by hand. Speaking of handling: We recently repacked plastic granulate from a 500 kg container to 10 kg – this is also part of the service. Many things are possible.

logistik hanau

Rolling hygiene a top priority

When two managers agree, it will often result in something new. This happened with the transport of the new Toi-Toi 5 unit modules. Toi Toi – the mobile sanitary system – had just made the leap to an automatic extraction unit and andres logistic already transported the new toilet units via international direct traffic to festivals in France, Holland and Spain and also safely handled the excess length and excess width.

andres logistics

With flair– sometimes fluffy, sometimes heavy

The last few months have again shown in a very peculiar way how diverse life can be in a medium-size logistics company. It does not happen every day that a snowy owl is to be transported. But how? The deluxe solution could only be the driver’s cab. A completely different challenge involved the transport of two transformers weighing 40 tons each. The safety training of the Andres team really pays dividends not only but especially for such heavy-duty transports.

logistic news

How about a little wider?

Not all cargo spaces are the same. This becomes most apparent with the four enlargeable mega semi-trailers that are used by andres logistics as all-rounders – often every day for direct traffic. Refugee containers, concrete pumps or whichever machine parts are transported with a regular tractor. This will ensure a short-term availability with good prices at the same time.

Perfect ! As usual Thank you !

Nothing is more convincing than the feedback received from customers – look at the word cloud based on the feedback received in the last few days:

 

andres feeback

donaustrasse hanau

News from the Donaustraße

  • 20About the 70th anniversary: The recent transition from the private company Spedition Andres to the andres logistics GmbH only about two years ago was also accompanied by a generational change. This was the year that the founder, Günther Andres, celebrated his 70th birthday. He knows „his company“ is in good hands.
  • About the team: A medium-sized business also always has responsibilities toward its own people. So it was only fitting that the former apprentice Sascha Laaz has been accepted into the Andres team at the end of his training period. Welcome!
  • About fines: That you don’t want to pay even a single euro in fines is easier said than done. In practice, this means that we here at Donaustraße rely on the Tom Tom tracking system. It is one thing to trust the familiar international driver team and thus a number of external companies under contract and quite another to check meticulously every tour using an automatic read-out mode.
  • About nuisances: Freight vehicles and roads are in fact natural allies – if it wasn’t for some road users. Broken side mirrors, cuts in canvas covers, graffiti – it is the small stuff that causes a real nuisance…At andres logistics, all vehicles are now equipped with dash cams. The people responsible will no longer have fun.
  • About quality: Nowadays, performance is first and foremost about the interaction between people and technology. In neo-German this is called „management“. At andres logistics, we swear by a recently optimised state-of-the-art server technology. However, an external seal of approval is part of everyday life. That’s why it is not surprising that the Andres team will shortly face a new certification according to ISO 9001:2015.  Given the continuously optimised processes at an exceptionally high level of quality, the preparations will likely be kept within limits.
Bild Allgemeine Deutsche Spediteurbedinungen

German Freight Forwarder’s Standard Terms and Conditions

Directly after the publication of the German Freight Forwarder’s Standard Terms and Conditions 2016 (ADSp 2016) developed by the Deutsche Speditions- und Logistikverband, andres logistics subscribed to the thirty points of these conditions. The terms and conditions of the GmbH stipulate that the basic cover of 5 Euro per KG will now increase to 10 Euro per KG.
The many items replacing the previous conditions include changes to the demurrage, the exchange of Europe pallets and loading and unloading regulations. It is the first time that electronic communications and electronic documents are regulated. Electronically or digitally created documents such as delivery receipts will now be treated the same way as written documents. Any electronic data exchange requires, of course, a corresponding agreement between shipper and forwarder.

partner

We are a partner for your sustainability certificate

You want to optimize your logistics and therefore rely on low-emission transports? No problem – we have converted all trucks to the EURO 6 standard; the last new truck was registered in December of last year. It has been well documented in practice (an on-board diagnosis system is installed in each truck) that this leads to a reduced consumption of up to 2 litres per 100 km per vehicle. According to the standards table, the particle load for emission limit values decreased by 50% compared to the previous standard. Also important: andres logistics has practically never any empty trips.
All this is done under the banner of „Green Logistics“ – the corresponding certificate of the QL-Qualitäts-Logistik KG for compliance with the ISO 14001 attests andres logistics a continuous improvement year after year.

andres lkw

„Open“ trucks

15Demand made it possible. What the railways and waterways cannot handle must be transported on Germany’s roads. And since there is often cargo that does not fit „under the tarp“ even if the volume is fully utilized, managing director Patrick Andres decided in favour of an open truck. HU-AL-803 (nickname „Striptease“) can be seen on Germany’s roads since the 4th quarter of 2015 – sometimes with container-houses, sometimes with large machine parts and sometimes even with a concrete pump of a manufacturer of special machines from Southern Germany.

glaeserne fahrer

Transparent driver?

If you think that there might be a lack of data on the transport process in the industry, then you are not aware of the trend toward the transparent driver. Ever since the digital tachograph exists, you can only evaluate, document, countersign and file what has in fact happened. Incorrectly filled out supporting documents will lead to fines to be paid by the company as well as the individual driver. This warning took centre stage at andres logistics during a half-day tachograph training with the prospect of a foreseeable mobile immediate check.